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Privacy Policy

 

GENERAL

We are the company responsible for processing your personal data in accordance with this policy.

KOLLAB ApS
Birkemosevej 7B
6000 Kolding
+45 72 16 07 77
kontakt@kollab.dk
CVR: 27356893

This personal data policy describes how KOLLAB A/Scollects and processes personal data in connection with the use of our website, and how this processing complies with the provisions of the General Data Protection Regulation (EU) 2016/679 of April 27, 2016 (GDPR).

When we write "we," "us," and "our," we mean our company.

When we write "you" or "your," we mean you as a user of our website.

Your privacy is important to us. To better protect your privacy, we describe in this privacy policy how we collect, process, and use the information we collect about your behavior on our website.

At the same time, we make you aware of the choices you can make about how your information is collected and used. To make this notice easy to find, we make it available on our website and at any point where personally identifiable information may be requested.

 

WHAT IS PERSONAL DATA?

Personal data is any information that can be attributed to a person to some extent. When you use this website, we collect and process a range of such information. This occurs, for example, through normal access to content on the website and if you do the following:

  • Sign up for our newsletter
  • Contact us via a contact form
  • Respond to one of our job postings on the website
  • Browse our website
  • Send an email to our support team.

 

WHY DO WE COLLECT PERSONAL INFORMATION?

We only collect personal data that you voluntarily submit on our website or that you otherwise consent to us collecting. We collect personal data:

  • To send you marketing material, provided you give your consent to this.
  • To provide you with information about products/services that you have previously purchased from us.
  • To contact you if you have filled out our "contact us" form.
  • To provide you with further information and details if you have registered for an event.
  • To process job applications.
  • To handle your support inquiries.
  • To handle invoices, order confirmations, license information, etc.
  • To receive and disclose information to public authorities where required by law.
  • To be able to deliver or offer the services or products and/or sales offers that we provide.
  • To store personal data to the extent required by applicable law.
  • To prevent fraud and deception or improper use of our products, services, and website, including the processing of personal data for use in legal proceedings.
  • To improve our products, services, or website.

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

To the extent that you explicitly consent to this and enter the information yourself, we process the following personal data:

  • Your contact details, including name, email address, telephone number, etc.
  • Your employment information, such as company affiliation and job title.
  • User information such as user names, passwords, login details, and security questions.
  • Information from your web browser, such as IP addresses, browser type, and language.
  • Information from third-party networks such as Facebook and LinkedIn.
  • Meta data about your use of the website, including which pages you visit and how long you spend on each page.
  • The information you voluntarily send to us via the website in response to a job advertisement.

The processing of personal data requires legal basis in the GDPR, and we hereby process the following personal data:

  • To fulfill our contract with you (GDPR Article 6.1.b).
  • To comply with a legal obligation (GDPR Article 6.1.c).
  • To pursue a legitimate interest related to our own business, to be able to offer our services to you, or to pursue the legitimate interests of third parties, provided that these legitimate interests do not take precedence over your interests, fundamental rights, or freedoms (GDPR Article 6.1.f).
  • If necessary to establish, exercise, or defend legal claims (GDPR Article 9.2.f).

 

We do not process sensitive personal data.

If we need to collect and process additional personal data than specified above, we will inform you of this at the time of collection, and it will be stated in this policy going forward.

On our website, in our emails, and on our social media profiles, we have links to other companies, apps, or websites that do not belong to us. This policy does not cover these websites and how they process your personal data. We encourage you to read the privacy policies on these websites.

 

HOW DO WE COLLECT PERSONAL INFORMATION?

We collect your personal data through our website and third-party software.

We collect your personal data through forms on our website, through the information and documents that you upload or send to us, and through the use of cookies to collect data about your behavior.

Cookies are small text files that contain a string of characters and uniquely identify a browser. Most browsers are initially set up to accept cookies. However, you may be able to change your browser settings to make your browser refuse third-party cookies or indicate when a third-party cookie is being sent. If you want to know more about cookies and how they work, visitwww.allaboutcookies.org.

In addition to the personal data we collect through our website, we use third-party software to collect data on this website. We have described the different types of third-party software used on our website here: https://kollab.dk/cookies/

We use companies (processors) to help us provide our services to you, e.g. to provide the hosting environment for our product, send out newsletters, help us run our website, manage our payments, etc.

When we use a data processor, we ensure that there is a legal agreement in place regarding how they will process personal data on our behalf. We also ensure that they have appropriate security measures in place, and if they are located outside the EU, we naturally ensure that there is a legal agreement in place that allows us to give them access to the information.

 

We share your information with:

  • Suppliers, service providers, technical support, utility services, and financial institutions that help us improve our business.
  • Group entities
  • Public authorities.

 

The suppliers we use for our website are:

  • PIWIK: This is a data analysis tool used to track and analyze user behavior on the website. Piwik is EU-based and only provides first-party data, which is monitored through a privacy-focused platform.
  • Cookiebot: Used to collect and store cookie preferences and consent from website visitors.
  • Usercentrics: Provider of the cookie consent tool Cookiebot.
  • ActiveCampaign: Used to distribute the newsletter. You can unsubscribe at any time after signing up at the bottom of the emails you receive.
  • Make: Integration tool used between ActiveCampaign and Pipedrive.
  • LinkedIn: LinkedIn cookies are used to identify browser IDs, route people to and from the website, to LinkedIn and ad tags, language, etc. In addition, they analyze how many times people who click on their ads end up performing a specific action.
  • Meta Platforms Inc: Facebook and Instagram are used to provide various advertising services, including real-time bids from third-party advertisers. These are also used to identify how the user accessed the website by registering which website the user came from.
  • YouTube: Used to embed videos from YouTube's website and collects information about website users' interaction with the content and users' preferences for language, browser type, etc.
  • Google Tag Manager: Used to manage tags, allowing you to quickly and easily update tracking codes and related code snippets on the website. Via the code snippet, we can implement analytics data and tag configurations for measurement from a web-based user interface, which is done through Piwik.
  • Sleeknote: Used to set up pop-ups on websites. The tool is used to get more newsletter sign-ups or highlight competitions. Your personal data will only be shared with Sleeknote with your consent.
  • Gravity Forms: Used to collect email addresses and other relevant information necessary for sending newsletters.
  • Cloudfare Turnstile: Used to ensure that sign-ups for our newsletter are made by real people and not automated bots.
  • Digitalist ApS: Website hosting service.
  • Normann Digital ApS: Consultant regarding marketing automation. Only has access to the website back-end if absolutely necessary.

 

If there is an update to who we share information with, this will be reflected in this list.

Information about your use of this website, which advertisements you receive and possibly click on, geographical location, IP address, etc. is disclosed to third parties to the extent that you explicitly consent to this by entering the information yourself.

If you wish to reject or limit the cookies that are placed on your computer when you visit our website, you can always do so by changing the settings in our cookie banner or in your browser.

However, you should be aware that rejecting or restricting cookies will affect the functionality of the website, and this will result in some features on the website not working.

All browsers allow you to delete cookies collectively or individually. How this is done depends on the browser you are using. If you use several different browsers, remember to delete cookies in all of them.

 

THIRD COUNTRY TRANSFERS?

In some cases, we transfer your information to countries outside the EU/EEA.

Where a transfer of personal data takes place between KOLLAB and a data processor located outside the EU/EEA, the transfer of personal data will include one of the following appropriate safeguards, as applicable:

  • EU–U.S. Data Privacy Framework.
  • The parties' adoption of the EU model clauses following the European Commission's implementation of Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016/679 of the European Parliament and of the Council.
  • All other appropriate security measures recognized by the GDPR.

 

HOW LONG IS PERSONAL INFORMATION FROM THE WEBSITE STORED?

Your personal information will be stored for as long as necessary for the purpose for which it was collected. This means that when your information is no longer relevant for us to retain, it will be deleted in a secure manner.

We may process your information for statistical purposes, but in this case, the information will always be anonymized.

 

YOUR PERSONAL DATA, YOUR RIGHTS

When we process your personal data, you have a number of rights that you can contact us to exercise. You can read more about these rights in Chapter 2 of the GDPR.

  • Right to rectification (correction): Data subjects have the right to have inaccurate information about themselves corrected.
  • Right to access information (right of access): You have the right to access the information that is processed about you.
  • Right to erasure: In certain circumstances, you have the right to have your information deleted if we do not have a legitimate reason to retain it.
  • Right to restriction of processing: In certain cases, you have the right to have the processing of your personal data restricted.
  • Right to object: In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of data for direct marketing purposes.
  • Right to data: In certain cases, you have the right to receive your personal data in a readable format.

 

If you wish to exercise your rights as described above, please use the contact details provided at the bottom of this Policy.
You can read more about your rights in the Danish Data Protection Agency's guide to the rights of data subjects, which you can find at www.datatilsynet.dk. If, despite our efforts, you wish to lodge a complaint, you can do so by contacting the Danish Data Protection Agency (www.datatilsynet.dk).

 

RIGHT TO OPT OUT OF MARKETING COMMUNICATIONS

If you no longer wish to receive email marketing from us, you have the right to withdraw your consent. However, please note that this form of communication does not cover administrative messages such as order confirmations, emails relating to account settings, service emails relevant to your use of or changes to our services.

 

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We treat your personal data with care. This means that we are committed to preventing the disclosure, unauthorized access, or alternative processing of our customers' personal data collected on this website.
We use reasonable organizational, technical, and administrative measures to protect your data in our company.

The Internet is not a 100% secure environment, which means that we cannot guarantee the security of the data you send to us.

Personal data that you send to us via email, support inquiries, and other contact forms, etc., may not be encrypted, and we therefore advise you not to include any confidential or sensitive information in your communication with us.

 

CHANGES TO THIS POLICY

We reserve the right to update and change this Policy. If we change the Policy, we will change the date and version at the bottom of the document. In the event of significant changes, we will notify you by means of a visible notice on our website, email, or other means of communication.

If you have any questions or comments about this policy, or if you wish to invoke one or more rights, you can contact us at:

+ 45 72 16 07 77
kontakt@kollab.dk

This is version 4, last updated on January 9, 2026, at 1:15 p.m.