Service contracts
A service contract is an agreement on trust – and that trust is based on the fact that you always know what has been delivered, what is outstanding and when to follow up. With contract management linked directly to your projects, tasks and ERP data, you get just that overview: obligations, renewals and documentation in one place.
It gives you control over contract fulfillment, less time spent on follow-up and a solid basis for managing service and projects in context.
Anchored in ERP
When the contracts are managed directly in Business Central, services, equipment, history and invoicing are collected in one place, so that finance and service speak the same language from day one. It gives you an overview of obligations, status and renewals without additional systems or manual registrations. You can follow deliveries continuously and document that you meet the contractual requirements.
The result is higher operational reliability and less time spent on follow-up. We help you bring contract management together on one solid ERP foundation.
3. PARTS APPS
When everyday life is mobile and real-time planning, customer portals, task management and mobile access are needed, specialized solutions such as the Tracer DMS 365 and Netronic raise the bar. They put a functional layer on top of Business Central, so technicians get everything in their pockets, planning becomes visual and anchored in data, and customers can follow the status via portal.
Close integration to Business Central ensures that contracts, orders and finances continue to be managed centrally, while the field works quickly and context-richly.
POWER APP
Some needs are best addressed with an intuitive user interface. A Power App can in a short time become the front where registration of service visits, contract overviews and follow-up takes place in a single interface that employees already know.
The app connects to Business Central and/or SharePoint, and works smoothly with Teams, Outlook and Power Automate. The result is a solution that is quick to customize, easy to use and strong for internal workflows without introducing unnecessary complexity.
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Tailored IT
Some service contracts are so complex or unique that standard functionality is not enough. Here, a tailored solution can be the key —, e.g. a web portal with customer access, integration to IoT for ongoing equipment data or automatic SLA monitoring that reacts before the key figures slip. The architecture is designed so that it matches your exact processes and is connected to equipment, sensors and external systems.
At the same time, it is scalable and future-proofed, so it can keep up as the portfolio grows. In this way, you get contract management that is adapted to your reality rather than a standard template.