BC Services free for 3 months
Get a more stable and predictable BC everyday life without risk. With our free trial period, you get access to Job Monitor, monitoring, automatic error handling and notifications to our Helpdesk.
No bindings. No hassle. Just calm your stomach and a Business Central that runs as it should.
BC Services: We take full responsibility for your Business Central operations
Business Central is one of the world's most recognized ERP platforms. And it is thanks to you, among other things: companies that want to move forward, build digital resilience and take technology seriously.
And fortunately, Business Central does not stand still. Microsoft shoots at least 12 updates a year, and App suppliers such as Continia, Tasklet and ForNAV follow suit. It is good for innovation, but less good for your calendar, your night's sleep and your internal resources.
For each update can create small conflicts with existing customizations, reports or workflows. And if those conflicts are not resolved before they hit production, then ... yes, it will be a hassle. And hassle is something we're quite allergic to.
That is why we have created BC Services: A service that gives you calm stomach, better risk management and a stable Business Central solution, which does not strain your business.
Why BC Services?
Because operational reliability should not be a rate
With BC Services, you don't just get help, but you get a team that working proactively for you. We keep you updated, monitor critical processes and ensure that your employees are never alone with errors that occur “out of the blue”.
This means specifically:
- You don't have to spend internal hours on updates, testing and troubleshooting
- You significantly reduce operational risks (and prevent those unpleasant Monday mornings)
- You get transparency and one fixed process that ensures quality every time
- You continuously gain insight into new opportunities that can lift your business
It's not just support. It is digital support on your ERP backbone.
What do you get with BC Services?
One foundation with the possibility of several service packages
To create maximum stability, all our services are built around one foundation: The UPDATE package.
It is at the bottom of your subscription, where the packages “Monitor”, “Helpdesk” can only be purchased additionally if UPDATE is active.
It ensures coherence, quality and predictable operation across your BC environment.
The UPDATE package: The foundation for a stable BC solution (required for all other packages)
We take responsibility for the entire engine room around BC updates.
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Microsoft updates |
3. party updates |
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Selection and translation of relevant news |
Review and update every 14 days |
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Adjusting extensions when versions tease |
No surprises. No forgotten version shop. |
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Sandbox updated and ready for your internal testing |
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Possibility of flow test for extra safety |
The UPDATE package is the foundation for stability: everything else builds on top.
The MONITOR package: Monitoring before problems become problems
(Requires the UPDATE package)
Job queues are the heart of many BC processes. When they fail, the business stops breathing. With our Job Monitor Extension you get:
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Real-time monitoring of job queues
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Automatic restart on error
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Notification to KOLLAB Helpdesk if problem persists
It is digital monitoring with heart rate and care – and one of the most effective ways to avoid downtime.
The HELPDESK package: Free support on existing operations
(Requires the UPDATE package)
Has it worked before? Then we cover it. Free support gives your users quick access to help when something suddenly doesn't work as expected on extensions developed by KOLLAB or recognized AppSource suppliers.
Free support is primarily recommended for smaller solutions, we are happy to have a dialogue about larger installations.
(The Helpdesk does not cover: New functionality, new development work or implementation of new modules.)
Getting Started – FREE Trial
Want to try what it feels like to have a more stable BC everyday life?
Right now we offer Job Monitor for free for 3 months to all Business Central Online customers. You get:
- Installation and setup of our Job Monitor
- Monitoring, restarting in case of error and notification to us
- A service worth DKK 275/month.
- Full security, without you committing to anything else
Prerequisite: Latest BC updates must be completed.
For those of you who don't have BC Services (yet)
Don't worry: we won't leave you in the lurch. We are still implementing updates and ensuring that everything works as it should. Here, the settlement is according to normal consulting time, and the scope varies depending on changes from Microsoft and the App suppliers.