On-demand webinar

When the case falls between two chairs

A customer wants his money back. An AI agent approves the case in seconds. Then it waits for a colleague who is on a course. A post-it ends up behind the radiator.

14 days later, the customer got his money. And wrote a review with one star.

No one did anything wrong and every part worked. It was the connection that was missing.

It's not just an imagined example: Up to 60% of failed AI implementations are due to gaps in integration and orchestration – not the technology.

You get that out of the webinar

• The answer to why more robots don't give more value of themselves. Several instruments do not make a symphony.
• A model you can take with you to the next leadership meeting. The automation's diet pyramid shows how the value grows from saved hours to shorter lead times, better customer experience and compliance.
• A process drawn in seconds. Jeppe describes a process with words, and Maestro draws it as a flow diagram.
• Robots, agents and people in the same process. You see how an AI agent evaluates, a robot performs, and an employee approves – in one and the same process.
• Overview of each and every case. Where is it now? Where does it wait? And where is the bottleneck?
• Cases that never just come to a standstill. With time limits (SLAs), you decide what happens when an authentication drags on.

For those of you who are already at it

The webinar is for you who have automations or AI agents in operation and want them to play together. You may be an IT manager, automation manager or process owner. The points apply regardless of which tool you use, and you don't need to know Maestro beforehand.