Client
DEKO
Industry
Construction industry
Year
2024
Services
Operations, Software Development, Strategy
DEKO
DEKO is a strong partner with solid experience, and for more than 50 years, they have been developing products for interior construction. Today, they are a well-established company with an internationally recognized brand. They are one of Scandinavia's leading suppliers of glass walls and one of Denmark's largest carpentry and joinery companies specializing in the interior design of office, commercial, and institutional buildings.
Challenge: DEKO was faced with an aging IT infrastructure and increased security risks, where their existing solutions could not keep pace with the company's development. This made IT a hindrance to growth, stable operations, and strategic scaling.
How IT operations became a strategic tool for growth
For years, IT was a challenge for DEKO – an aging infrastructure, increasing security risks, and a solution that couldn't keep up with the company's development made it clear that something had to be done. A complete transformation was necessary.
KOLLAB was chosen as the strategic IT partner, and this marked the beginning of a journey in which IT went from being a hindrance to becoming a driving force for growth. The goal was not only to create a modern ERP platform, but also a unified, scalable IT structure that would tie the entire DEKO business together.
With full responsibility for both operations and business-critical systems, the people at KOLLAB have ensured that DEKO no longer has to worry about IT–instead, it can use it as a tool for the future.
Full control with the right partner
IT is now a crucial factor for business success, and for DEKO, a stable and future-proof platform was essential. The companies had already collaborated on their older NAV solution–a complex system that acts as the company's crankshaft and has multiple integrations with both internal and external systems.
An upgrade to Business Central Online had been under consideration for some time, and during this process, it became clear that a comprehensive IT solution was the way forward.
By choosing a partner for both IT operations and ERP systems, DEKO was able to ensure that its entire IT ecosystem was optimized within a coherent strategy.
Here, KOLLAB was able to advise, optimize, and deliver across platforms and systems, which the previous IT supplier was unable to do. At the same time, additional solutions could be offered that created value for DEKO.
DEKO's extended IT department
With KOLLAB as its IT partner, DEKO has undergone extensive modernization of its IT landscape. KOLLAB now acts as the company's extended IT department and has overall responsibility for the stability and security of the platform. Specific initiatives include
IT in safe hands
- Operation, monitoring, and support of the entire IT platform, allowing DEKO to focus on its core business.
Stronger security from server to employee
- Implementation of modern security solutions and awareness training to protect company data and users.
Always on so DEKO never goes down
- 24/7 support for critical systems, ensuring high uptime and minimal disruption to business operations.
Secure devices everywhere—automatically and without hassle
- Automated user management and software deployment, ensuring that all devices, regardless of location, are secure and up to date.
Focus on Navision & Business Central
- Consulting assistance on NAV/BC, while systems such as CRM and CadCam continue to be supported by third parties.
“We greatly appreciate KOLLAB’s open approach to working with us to find a versatile solution that secures our current solution and operational needs, but also focuses sharply on our visions and long-term goals. This is only possible because KOLLAB has a skilled and dedicated team that is not afraid to point out our pitfalls and dare to challenge us, our solutions, and our workflows."
Niklas Larsson, IT and Development Manager at DEKO.
KOLLAB has lifted DEKO's digital foundation
For DEKO, the collaboration with KOLLAB has not just been about changing IT suppliers–it has been a strategic decision that has transformed the company's digital foundation.
With KOLLAB as an integral part of their IT setup, DEKO has gained more than just stable operation and security; they have gained a flexible and future-proof platform that supports growth and innovation. This transformation has created visible improvements across the IT landscape and has given DEKO the opportunity to optimize their business processes, improve competitiveness, and ensure a more agile IT infrastructure. In short: IT is no longer a barrier, but a lever for DEKO's continued development.
The visible results
Since the start of the collaboration, DEKO has experienced significant improvements that have not only solved their existing IT challenges but also created a solid foundation for future growth. The most notable results include:
- Increased IT security: Shutdown of obsolete servers (EOL), which previously posed a serious security risk. New, updated systems ensure compliance and data security.
- Better performance and efficiency: Cleaning up bottlenecks and slow systems has created a faster and more reliable IT platform.
- Network modernization: A new network design has improved connectivity between DEKO's various locations and ensured a more flexible way of working.
- Competitive operating economy: Greater transparency in IT operations and better resource allocation have led to financial savings.
- Scalable and flexible IT architecture: DEKO now has a robust platform that enables it to further digitize and streamline its business processes.
One of the biggest gains has been that DEKO can now implement new business systems that significantly improve their strategic services to both existing and new markets. On the old IT platform, this would have been expensive–and perhaps even impossible.