Customer
DEKO
Industry
The construction industry
Year
2024
Services
Operations, Software Development, Strategy
DEKO
DEKO is a strong partner with solid experience, and for more than 50 years, they have developed products for interior construction. Today, they are a well-consolidated company with an international, recognized brand. They are one of Scandinavia's leading providers of glass walls and one of Denmark's largest carpentry and joinery companies specializing in furnishing office, commercial and institutional buildings.
Challenge: DEKO faced an aging IT infrastructure and increased security risks, where their existing solutions could not follow the company's development. It made IT an inhibiting factor for growth, stable operations and strategic scaling.
How IT operations became a strategic tool for growth
For years, IT was a challenge for DEKO –, an aging infrastructure, increasing security risks and a solution that could not keep up with the company's development made it clear that something had to happen. A complete transformation was necessary.
The choice fell on KOLLAB as a strategic IT partner, and it was the start of a journey where IT went from being a brake block to becoming a driving force for growth. The goal was not just to create a modern ERP platform, but a unified, scalable IT structure that ties DEKO's entire business together.
With full responsibility for both operations and business-critical systems, the people at KOLLAB have ensured that DEKO no longer has to worry about IT – but can instead use it as a tool for the future.
Full control with the right partner
IT is today a decisive factor for business success, and for DEKO a stable and future-proof platform was essential. The companies had already collaborated on their older NAV solution –, a complex system that acts as the company's crank and has several integrations for both internal and external systems.
An upgrade to Business Central Online had long been considered, and in that process it was clear that a unified IT solution was the way forward.
By choosing a partner for both IT operations and ERP systems, DEKO could ensure that their entire IT ecosystem was optimized in a coherent strategy.
Here, KOLLAB could advise, optimize and deliver across platforms and systems, which the former IT supplier was unable to do. At the same time, additional solutions could be offered that created value for DEKO
DEKO's extended IT department
With KOLLAB as an IT partner, DEKO has undergone extensive modernization of their IT landscape. KOLLAB now functions as the company's extended IT department and has overall responsibility for the platform's stability and security. The specific efforts include
IT in safe hands
- Operation, monitoring and support of the entire IT platform, so DEKO can focus on their core business.
Stronger security from server to employee
- Implementation of modern security solutions and awareness training to protect company data and users.
Always on so DEKO never goes down
- 24/7 support on critical systems, which ensures high uptime and minimal disruption to business operations.
Secure devices anywhere – automatically and without fuss
- Automated user management and software deployment, so all devices, regardless of location, are secure and up-to-date.
Focus on Navision & Business Central
- Consulting assistance at NAV/BC, while systems such as CRM and CadCam continue to be supported by third parties.
“We attach great importance to KOLLAB's open approach to working with us to find a versatile solution that ensures our current solution and operational needs, but which to that extent also focuses on our visions and long-term goals. This is only possible because KOLLAB provides a skilled and dedicated team that is not shy about pinpointing our pitfalls and dares to challenge us, our solutions as well as workflows.”
Niklas Larsson, IT and development manager at DEKO.
KOLLAB has lifted DEKO's digital foundation
For DEKO, the collaboration with KOLLAB has not only been about changing IT suppliers – it has been a strategic decision that has transformed the company's digital foundation.
With KOLLAB as an integral part of their IT setup, DEKO has gained more than just stable operation and security; they have gained a flexible and future-proof platform that supports growth and innovation. This transformation has created visible improvements across the IT landscape and has given DEKO the opportunity to optimize their business processes, improve competitiveness and ensure a more agile IT infrastructure. In short: IT is no longer a barrier, but a lever for DEKO's continued development.
The visible results
Since the start of the collaboration, DEKO has experienced significant improvements that have not only solved their existing IT challenges, but also created a solid foundation for future growth. The most significant results include:
- Increased IT security: Shutdown of outdated servers (EOL), which previously posed a serious security risk. New, updated systems ensure compliance and data security.
- Better performance and efficiency: Cleaning up bottlenecks and slow systems has created a faster and more reliable IT platform.
- Network modernization: A new network design has improved the connection between DEKO's various locations and ensured a more flexible way of working.
- Competitive operating economy: A more transparent economy around IT operations and a better allocation of resources have created financial savings.
- Scalable and flexible IT architecture: DEKO now has a robust platform that makes it possible to further digitize and streamline their business processes.
One of the biggest gains has been that DEKO can now implement new business systems that significantly improve their strategic services towards both existing and new markets. On the old IT platform, this had been expensive – and maybe even impossible.