Customer
Eurostar
Industry
Construction business
Year
2022
Services
Microsoft 365
Eurostar
Eurostar, a significant player within lane marking, road marking and marking of parking spaces in Denmark, were at a decisive moment in their growth journey. The company realized that success did not necessarily require hard work, long working days and a growing workforce. From desired om to create a different course entered Eurostar cooperation with our digitization specialists to analyze their processes and workflows and identify areas where digitization and automation could provide the greatest effect.
Challenge: Eurostar stood with heavy, manual data and process processes supported by paper and Excel, which hampered real-time insight, efficient operation and growth potential, which is why they lacked a coherent digital operating system with automation and data basis for management decisions.
PCS REPLACED WITH TABLETS AND POWER APPS
One of Eurostar's decisive initiatives was the implementation of a tailored Power App from Microsoft for collecting data from all employees “in the field.” In addition to streamlining the data collection process, all employees had now replaced their PCs with tablets.
The investment in a system based on Microsoft Power Apps and the transition to tablets proved to be an effective way to optimize the flow from task and customer creation to final invoicing of the customer. For companies with employees in the field, there are many optimization options in the collaboration with data with a platform based on Power Apps,
First, tablets are far more convenient for employees without access to desks.
Second, the transition to tablets represents a significant saving as they are more reliable and have a longer lifespan than PCs. Most importantly, the Power App has made it much easier to record information on the tablet. Previously, data was collected on paper, then in Excel, and now employees use a Power App on their tablets.
Another initiative at Eurostar is the implementation and use of sensors and video surveillance. It improves alertness in the event of near-misses and thus contributes to preventing them in the future. Last but not least, the digitization of Eurostar's processes has made it much easier to document activities, which in turn enables more secure decisions on a solid basis.
EUROSTAR'S JOURNEY TO EFFICIENCY
The entire digitization project and the company's new systems have made it possible for Eurostar to double its revenue without having to hire more administrative employees. In addition, the company has gained a valuable amount of data to work with. They report in Microsoft Power BI in real-time and can therefore keep an eye on consumption 24/7. so they can react in time and have plenty of data to use for future plans. Finally, the digitization journey has also created greater stability in the organization and motivated employees to explore new opportunities and solutions that can arise through digitization.
“We have achieved great benefits via the new digital initiatives we have introduced. And we have not experienced it as either a big step or a long-term process to change our production and behaviour, so you can safely say that we have got blood on our teeth after doing more. And new needs, ideas and wishes are constantly emerging, with which we would like to continue working”
Jesper Wraae-Bess, Managing Director of Eurostar.